Job Title
| Job opening for Customer Care Executive |
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| Language |
French-English |
| Posted On |
Jul 19, 2010 |
| Renumeration |
CTC : 2.4 to 3.4 Lacs |
| Quotation Date |
Jul 21, 2010 |
| Completion Date |
Jul 24, 2010 |
| Place of Work |
| Bangalore |
| Job Description |
One of the leading Banks is looking for hiring French Speaking Candidates who would be required to perform the following
Acquire and update knowledge on procedures related to relevant process.
Ensure the process requirements are met, adhered to, completed in accordance with established procedures and standards set.
Work well independently; complete assigned tasks in the established timeframe as per the process benchmarks.
Ensure that the productivity, sales and quality levels are achieved as per the standards set for the process.
Demonstrate ways to improve customer service, increase productivity, increase sales, identify issues and escalate.
Assist line manager/supervisor with managing daily operations and support peers on process if needed.
Participate in team meeting / team activities and work towards sustaining team spirit.
Skills Required:
Ability to read, write and speak French fluently.
Ability to read, write and speak English fluently.
Ability to write good quality business letters, emails and reports.
Good conversational skills to engage customer.
Ability to learn quickly and transfer knowledge appropriately.
Ability to understand and interpret numeric data.
Flexibility to work in shifts and overtime if needed.
Minimum or basic computer knowledge. Adequate typing skills.
Ability to build rapport with and relate to a wide range of people.
Ability to maintain focus while working with voluminous data and perform in a challenging environment.
Qualification Needed
Post Graduation / Graduation in any discipline
12th Grade
B1 or B2 level of French from Alliance Française or equivalent.
Work Experience
0-03 years, Freshers can apply
Interested Candidates may send their updated Resume at : by July 21, 2010.
Ravi Kumar
Director
Allied Modlingua Services Pvt. Ltd.
K-5/B, Kalkaji, New Delhi – 110019
Tel: 0091-11-26291676 Fax: 0091-11-41675530 M: +91-9810268481
Web: www.alliedmodlingua.com
For credentials always visit : http://www.alliedmodlingua.com/...ls.php |
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Company Name
| Allied Modlingua Services Pvt. Ltd. |
|
Contact Person
| Ravi Kumar |
|
| Company Address
|
K-5/B, Lower Ground Floor,
Kalkaji, New Delhi-110019
India
|
| Phone
|
|
+91-11-26291676
|
| Fax
|
|
+91-11-41675530
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| Website
|
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http://www.alliedmodlingua.com
|
| Skype
|
modlingua
|
| Company Details |
Promotors of HRLINGUA, Allied Modlingua is one of the leading Language and CAT tools Service Providers in India. Well known for quality assurance, competitive price, reliability and customer satisfaction since 1999, it is one of the first privileged few Indian companies to have ISO 9001:2000 and EN 15038 Certification.
For Credentials always visit
http://www.alliedmodlingua.com/allcredentials.php |
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